How much does a dental check-up cost?

A full dental exam with two X-rays is $145. From there we can give you an accurate quote for any further treatment and walk you through payment options. See our Prices page for a full fee guide.

Do you accept new patients?

Yes, all four clinic locations are currently accepting new patients — Mount Maunganui, Papamoa, Bethlehem, and our three Te Puke clinics. You can book online or by phone.

What should I bring to my first appointment?

Please arrive 15 minutes early to complete a new patient medical form. If you have private health insurance, bring your policy details so we can advise on any cover.

Do you offer emergency dental appointments?

Yes — phone your nearest clinic directly for same-day emergency triage. Outside opening hours, please [see our emergency dentist page] for advice.

Is dental treatment free for teenagers in New Zealand?

Yes — free general dental treatment is available for Year 9 students through to age 18. This covers fillings, extractions, root canals, and preventative care once you’re registered with us. A free orthodontic consultation is included too, though any orthodontic treatment itself is a private fee.

Do you treat dental emergencies for children?

Yes. We treat children of any age in a dental emergency, whether or not they’re already a registered patient with us. Private fees may apply depending on age and provider registration.

What are your opening hours?

Monday to Friday, 8am–5pm across all six clinics. We’re closed weekends and public holidays. Late appointments can be arranged by phoning your nearest clinic directly.

What is your cancellation policy?

We ask for at least 48 hours’ notice if you need to cancel or reschedule, so we can offer the time to another patient. [Link to Cancellation Policy]

Why are my teeth sensitive, and what should I do?

Sensitive teeth are usually caused by gum recession, gum disease, or plaque build-up wearing down enamel. Try a desensitising toothpaste first. If sensitivity persists, book a check-up so we can identify the cause and treat it properly.

How do I know if I have gum disease?

Watch for red or swollen gums, bleeding when you brush, persistent bad breath, or gums pulling away from your teeth. If any of these sound familiar, book a consultation as soon as possible — gum disease is far easier to treat early. We also have more information in our blog on gum disease (see What is Gum Disease?).

What payment options do you offer?

• MTF Finance — flexible long-term payment plan, same-day approval
• Afterpay — 4 equal fortnightly payments, no interest
• Q Card — 18 months no payments, no interest on treatments over $200 (available via Q Card contract only, not through the eftpos terminal)

Do you charge a sterilisation fee?

No. Unlike many practices, we don’t charge a separate sterilisation fee.

Do you treat patients without insurance?

Yes, most of our patients pay privately or use one of our finance options — insurance isn’t required to be treated with us..

Do you have wheelchair access and parking?

Wheelchair access is available at our Queen Street (Te Puke), Papamoa, and Mount Maunganui clinics, with a lift at Mount Maunganui. Onsite parking is available at Mount Maunganui and Papamoa; Bethlehem parking is behind the pharmacy; Te Puke clinics have on-street parking.